Sue Burk

Consulting and presenting on outcomes measurement and program evaluation

Sue Burk has more than thirty years of experience in working with project teams and centers of excellence, in businesses and nonprofit organizations, as a practitioner, trainer, coach and change agent, modeler, and facilitator. Her presentations on agile practices, analysis, modeling, and facilitation topics have been featured for more than twenty years at user groups throughout the United States. She was a core contributor to the Project Management Institute’s publication Business Analysis for Practitioners: A Practice Guide and to its upcoming publication: The PMI Guide to Business Analysis (Includes the Standard for Business Analysis).  As an ESC Consultant, Sue works primarily on outcome measurement and program evaluation engagements. She also teaches the subject to nonprofit leaders as part of ESC’s Professional Development Institute. Sue excels at helping organizations identify which outcomes are most relevant to their mission, how to measure their impact, and how to communicate that story to a wider audience.

Sue has worked with several nonprofits around outcome measurement. Clients include Cambridge Community Television, Community Health Center Association of Connecticut, and Write Boston.

Sue previously served as a Senior Managing Consultant with IBM and currently is Principal at Top Five To Seven LLC.

Sue earned a BA in Chemistry from Barnard College and an MA in Chemistry from Mt. Holyoke College.

Sue says “Volunteering as an ESC consultant is a wonderful way for me to support the important work of non-profits by using the skills I have honed over the years in my work in the for-profit arena, especially for program and project evaluation.  Increasingly, organizations in the non-profit sector need to demonstrate that their initiatives provide value.  Demonstrating value can be challenging, especially in situations where value is perceived to be intangible, subjective, or not measurable in the short-term.   Organizations can improve their ability to demonstrate value by taking time early-on to identify expected outcomes and how to directly or indirectly measure what they achieve. The outcome measurement thought processes can also help organizations prioritize their ongoing or upcoming initiatives.”

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