Talking Information Center

Facing a shift in their government funding, TIC worked with ESC to strengthen the new government relationships and develop a strategic plan to strengthen the board and other sources of revenue.

ESC of New England often works with clients that rely on government funding, helping them to stretch tax payer dollars further and better serve Massachusetts residents. To that end, we have met with state officials to see if a more formal relationship could help organizations cope with budget cuts.

In 2015 the Massachusetts Commissioner for the Blind reached out to ESC, asking if we could help the Talking Information Center (TIC), which had been overseen and substantially funded by the commission for 38 years, transition to the Executive Office of Elder Affairs where funding was likely to be reduced. TIC “provides human-voice(d) broadcasts of local news, articles and items of interest to visually impaired and otherwise disabled listeners throughout Massachusetts to promote independence and enrich quality of life.

Our team worked diligently to help TIC develop a strategic plan that would grow revenue, increase staff effectiveness, strengthen the board, and prepare for leadership transition. In the end, the client was thrilled and felt they had a solid plan to help them transition both to working under a new government agency and away from such heavy reliance on state funding.

Other featured Client Stories:
  • Seacoast Science Center
  • Maverick Landing Community Services
  • White Horse Recovery Client Success Story
  • Thrive Support & Advocacy
    Thrive was looking to develop a five-year strategic plan that would allow sustainable growth in the face of uncertain funding and service expectations. Thrive wanted to engage the Board in a planning process that would include input from all stakeholders.
  • Chica Project
    In 2017, Chica Project reached out to ESC as the organization was looking at ways to reach more girls by expanding its programs and services.
  • Rockingham Nutrition and Meals on Wheels
    RNMOW contacted ESC to help the organization develop new branding and messaging to better reflect the broader goals of the mission and change the perception that the organization simply delivers food to the needy.
  • Ausbon Sargent Land Preservation Trust
    Ambitiously trying to protect more land and increase donor presence, ESC helped a new committee raise awareness of their goals and increase the number of donors by 20%.
  • Hanover Theatre
    Creating a new script for the leadership of a regional theatre company.
  • Seacoast Science Center
    ESC makes a splash in giving new life to the Seacoast Science Center.
  • White Birch Community Center
    With recent leadership changes, ESC helped develop a strategic plan to ensure long-term stability while introducing new, innovative programs.
  • Cambridge Community TV
    Channeling Success at a nationally recognized award-winning community media center, CCTV partnered with ESC to carry out a series of planning and operational projects over a five year period.
  • National Alliance on Mental Illness New Hampshire
    ESC developed strategic initiatives to raise awareness for mental health and ultimately improving the lives of others.
  • Harbor Homes
    ESC was the catalyst for change as Harbor Homes incorporated new technological initiatives to better meet their mission of providing services to the homeless and mentally ill.
  • Squam Lakes Natural Sciences Center
    ESC helped SLNSC explore opening a nature preschool to expand their ability to reach young children and possibly to provide additional income within the context of the organization’s mission.
  • Family Continuity
    ESC worked with Family Continuity to strengthen its Board and set the stage for a new strategic planning process, leading to financial stability and sustainability for the future.
See our complete FY 16 and FY 17 client list here.