Family Continuity

Family Continuity engaged  ESC to facilitate a new strategic planning process. During the first meeting of the consultants with the board president and new CEO it became apparent to the consultants that the board needed to be strengthened and better engaged before a strategic planning process could occur. The leadership agreed with this recommendation to focus on governance first.

The objective of this governance project was to provide the organization with a process, led by experienced professionals, to strengthen and improve the efficiency of the Board of Directors. There were three phases that ESC undertook to accomplish this goal.  First we interviewed existing and past board members to enable us to analyze the board and recommend possible changes to the current Governance model.  We attended board meetings and facilitated discussion around recommended changes.

ESC analyzed the current Board make up to identify skill gaps, recommended a strategy to recruit and onboard new members, and assisted the Board to create a recruitment plan with the goal of attracting a diverse set of potential board members.  We assisted the Board to create and adopt a plan to implement self-selected recommendations by establishing and utilizing a Nominations Committee structure.

In addition, ESC educated the board about best practices and reinforced those practices to enable the new board members recruited to join the board and through the enforcement of term limits on existing board members, created the turnover necessary for positive change in leadership to occur.

The resulting changes in the board leadership, composition, and practices enabled the organization to move forward on a stable and appropriate path in terms of supporting the CEO and normalizing the roles of board and staff.  With these important governance changes and board support, the organization was able to reorganize its operating model to ensure financial stability and sustainability for the future. In one year, the near $1million operating deficit was erased and in in two years the staff turnover rate was reduced by 15 % greatly improving its ability to attract and retain qualified staff.

Other featured Client Stories:
  • Seacoast Science Center
  • Maverick Landing Community Services
  • White Horse Recovery Client Success Story
  • Thrive Support & Advocacy
    Thrive was looking to develop a five-year strategic plan that would allow sustainable growth in the face of uncertain funding and service expectations. Thrive wanted to engage the Board in a planning process that would include input from all stakeholders.
  • Chica Project
    In 2017, Chica Project reached out to ESC as the organization was looking at ways to reach more girls by expanding its programs and services.
  • Rockingham Nutrition and Meals on Wheels
    RNMOW contacted ESC to help the organization develop new branding and messaging to better reflect the broader goals of the mission and change the perception that the organization simply delivers food to the needy.
  • Ausbon Sargent Land Preservation Trust
    Ambitiously trying to protect more land and increase donor presence, ESC helped a new committee raise awareness of their goals and increase the number of donors by 20%.
  • Hanover Theatre
    Creating a new script for the leadership of a regional theatre company.
  • Seacoast Science Center
    ESC makes a splash in giving new life to the Seacoast Science Center.
  • Talking Information Center
    Facing changes to their government funding source, TIC turned to ESC to help develop a new strategic plan to grow revenue, strengthen the board, and help them prepare for a leadership transition.
  • White Birch Community Center
    With recent leadership changes, ESC helped develop a strategic plan to ensure long-term stability while introducing new, innovative programs.
  • Cambridge Community TV
    Channeling Success at a nationally recognized award-winning community media center, CCTV partnered with ESC to carry out a series of planning and operational projects over a five year period.
  • National Alliance on Mental Illness New Hampshire
    ESC developed strategic initiatives to raise awareness for mental health and ultimately improving the lives of others.
  • Harbor Homes
    ESC was the catalyst for change as Harbor Homes incorporated new technological initiatives to better meet their mission of providing services to the homeless and mentally ill.
  • Squam Lakes Natural Sciences Center
    ESC helped SLNSC explore opening a nature preschool to expand their ability to reach young children and possibly to provide additional income within the context of the organization’s mission.
See our complete FY 16 and FY 17 client list here.